FREQUENTLY ASKED QUESTIONS
About our brand
WHAT IS A SUSTAINABLE VS. ETHICAL BRAND?
The terms ‘sustainability’ and ‘ethical’ are often used interchangeably in the business and fashion world to identify practices that focus on the impact on the world at large.
This includes how products and the manufacturing process affect the environment, animals, and the quality of life of those involved and beyond.
Sustainability often more specifically focuses on circular economy principles and looks at the long-term effects of its practices (Think - upcycling, recycling etc).
Ethical brands focus largely on social impact, human rights, and community impact.
Together they encompass the overall intention to be mindful of what is being made, why, and how it can make a positive impact for all.
IS GREEN & FLORA AN ETHICAL BRAND?
Yes. Although Green & Flora doesn’t manufacture the products, it is our commitment and priority to partner with companies who produce sustainable goods and align with our ethical values. Our belief in small batch production, reduced industry waste, fair wages, healthy working conditions, and cruelty free production is reflected within our offerings.
WHERE DO YOU GET YOUR PRODUCTS?
Our products are sourced locally and globally from brands who are also committed to sustainable & ethical practices.
We curate products from partners who:
- Are transparent in their manufacturing process (and can confirm sustainable practices)
- Use natural products
- Minimize environmental Impact
- Upcycle and decrease waste
- Consciously manufacture in smaller quantities
About our products
HOW DO I CARE FOR MY GARMENT?
The care for each garment varies on the individual product.
We encourage our customers to read the label for every product in order to get the most use out of it.
Our suggested good practices are:
- Cotton: Machine wash cold on the delicate cycle with a similar color. Do not bleach. Hang dry. Iron on low if desired.
- Linen: Machine wash warm on delicate cycle. Lay flat to dry. Iron on low.
(Please note: Linen garments will seem less soft once dried after washing. This is normal. Low iron and gentle steam will make the garment soft again)
About shipping, returns and exchanges
DO WE SHIP INTERNATIONALLY?
We currently only ship to the US and Canada. Please visit our Shipping and Return Policy for more info.
WHEN WILL MY ORDER BE SHIPPED?
All orders will be shipped within 2-3 business days (pending any unforeseen circumstances). A tracking number will be provided via email once your item(s) have shipped.
WHAT PAYMENT METHOD DO YOU ACCEPT?
We accept payment via credit card, Google Pay, PayPal and Shop